News Releases

Duke Energy is committed to serving its customers and communities and offers programs and resources to help customers who may be experiencing trouble paying utility expenses due to financial hardships.

Duke Energy launches $500,000 grant opportunity for organizations leading long-term recovery in western North Carolina.

Duke Energy crews and grid operators successfully managed record-breaking power usage while generating and delivering reliable service to customers during an extended period of sustained cold temperatures.

With prolonged freezing temperatures, Duke Energy continues executing a detailed plan to manage the power grid as customer demand increases.

As the Carolinas experience sustained freezing temperatures, Duke Energy wants customers to understand the significant impact it can have on bills.

Duke Energy is continuing to monitor forecasts and preparing for sustained freezing temperatures this week across the Carolinas. Temperatures could dip to the single digits in some areas.

Duke Energy is monitoring forecasts and preparing for a cold snap next week across the Carolinas. Temperatures could dip to the single digits in some areas. We’re here to help our customers take control of their energy use and save money through no-cost, low-cost energy efficiency tips.

Duke Energy has made proposals to the North Carolina Utilities Commission and the Public Service Commission of South Carolina to help customers in both states to receive the benefits of solar energy without the commitment and expense of installing and maintaining rooftop panels.

Duke Energy is monitoring forecasts and preparing for a winter storm, including the potential for snow and ice, that could cause power outages in some areas. We encourage customers to prepare for a potential outage during the anticipated extremely cold weather.

Duke Energy Carolinas customers in North Carolina will see their electric rates fall starting Jan. 1 as part of an annual adjustment for the cost of fuel used to generate electricity at its power plants, along with other rider adjustments.